Please ensure both parents / guardians email addresses are available aswe love to send you photos of your little one having a ball!We will also send you upcoming events like ‘Friday Fun Days’ andmulticultural ‘Festivals’. Newsletters and statements will also beemailed.

CENTRE VISITORS

All family members are welcome to visit the centre at any time. Your input andinvolvement within the centre is appreciated.

SETTLING CHILDREN INTO CHILD CARE

We believe that, where possible, your child’s settling period will be easier if you are able to follow some of the following suggestions. We also believe that the care taken when settling your child in will assist you in leaving your child for the first time. You will have an opportunity to talk with the staff, watch them working with the children and ask questions when you are not so rushed. We understand and appreciate that children respond in different ways when separating from their parents. We will always attempt to respond to those varying needs.

The following may be helpful:

Pre-enrolment visit(s) are encouraged.

Parents are encouraged to spend some time with their child for the first few occasions (according to needs) and to allow staff to gradually meet the needs of the child/ren.

Feel free to telephone during the day to check on your child’s progress.

It is recommended that the first day for the child should not be too long a period.

– Gradually increase the time to give the child reassurance that the parent is returning for him/her.

Staff will report to parents regarding the child’s day and are happy to discuss any concerns.

When your child becomes ready to move up into the next age group our friendly staff will discuss this transition with you and welcome your input.

PLEASE PROVIDE FOR YOUR CHILD:

• A spare set of clothes in your child’s bag each day (if toilet training more than

one may be necessary)

• Sun cream at the start and whenever needed (You will be advised)
• A broad or brim style hat to keep at the Centre – which is clearly labelled
• A minimum of five (5) disposable nappies each day
• Prepared bottles of formula for the day
• A copy of your child’s Immunisation Status
• A copy of your child’s Birth Certificate

FEES

The following outlines, how fees can be paid. Fees must be paid on the first morning your child attends the service for the week.

Upon enrolment, families must pay a security deposit of one week’s full fees.

Account details for the same are as under:-

Account name- Little smiles early childhood centre

BSB no.- 062914

Account no.-10903395

Fees must be paid one week in advance.

Fees are required to be paid weekly.

Fees are payable in advance for every day that your child is enrolled at the service.

This includes pupil free days, sick days and family holidays but excludes periodswhen the service is closed.

Child Care Benefits (CCB) are available to all families who are Australian Residents.

To find out their eligibility, families must contact the Family Assistance Office on

136150.

Child Care Benefits can be received as:

 A reduction of fees through the service.

 A lump sum payment to families at the end of the financial year thatthe Service is used in.

Should you wish to end your child’s place at the service or should management make the

decision to terminate your child’s place, 2 weeks written notice is required from theending/terminating party. If this does not occur, 2 weeks fees will be billed to you.

Overdue Fees

Any family who is one or more weeks late with their fees will receive a Friendly Fee

Reminder.

Families can make appointments to speak with the approved provider or nominated

supervisor regarding payments if there is a need to do so. Continually not paying fees willput your child/ren’s place/s in the Service in jeopardy.

Fees of $2.00 a day will apply to any overdue fees.

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